TERMS & CONDITIONS
Last Updated: 14 July 2021
Welcome to Mobile Site Lighting. These Terms and Conditions govern your use of our website and any purchase, quotation, order or other transaction made with Mobile Site Lighting.
By accessing this website, requesting a quotation, placing an order or purchasing products from us, you acknowledge that you have read, understood and agreed to these Terms and Conditions.
Please read them carefully before using our website or placing an order.
1. ABOUT MOBILE SITE LIGHTING
Mobile Site Lighting is a South African supplier of mobile lighting, power and site security equipment, including:
Diesel Powered Tower Lights
LED Light Towers
Mobile CCTV / Security Towers
Portable Diesel Generators
Towable Diesel Generators
Telescopic Mast Lighting Systems
Our products are supplied for a variety of applications, including construction, mining, infrastructure, industrial, commercial, security, events and temporary worksites.
For purposes of these Terms and Conditions, references to “Mobile Site Lighting”, “we”, “us” or “our” mean Mobile Site Lighting.
References to “customer”, “you” or “your” mean the person or entity accessing our website, requesting a quotation or purchasing products from us.
2. USE OF THIS WEBSITE
You may use this website for lawful purposes and in accordance with these Terms and Conditions.
You agree not to:
Use the website for unlawful or fraudulent purposes.
Attempt to gain unauthorised access to our website, systems or accounts.
Interfere with the operation or security of the website.
Copy, reproduce or commercially exploit website content without our written permission.
Submit false, misleading or fraudulent information.
Use automated systems to scrape or collect website information without permission.
Upload malicious software, viruses or other harmful material.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms and Conditions have been breached.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions and other information displayed on our website are accurate and up to date.
However, product information may change from time to time.
Product images may be used for illustrative purposes and may not always represent the exact configuration, accessories, specifications or appearance of the product supplied.
Minor differences in:
Colour
Finish
Dimensions
Product configuration
Accessories
Branding
Technical specifications
may occur.
Where a product specification is important to your application, you should confirm the relevant specification with us before placing an order.
4. PRODUCT AVAILABILITY
All products displayed on our website are subject to availability.
The appearance of a product on our website does not necessarily mean that the product is immediately available for dispatch.
Certain products may be:
Available from stock
Available on order
Subject to supplier availability
Subject to production or import lead times
Available in limited quantities
We will confirm availability and estimated delivery timelines where applicable.
If a product becomes unavailable after an order has been placed, we will communicate this to the customer and discuss the available options.
5. PRODUCT PRICES
Product prices displayed on our website may change without prior notice.
Unless expressly stated otherwise, prices may be subject to:
VAT
Delivery charges
Installation charges
Additional accessories
Special configuration requirements
Site-specific services
Other applicable costs
The final price applicable to an order will be confirmed in the quotation, order confirmation, invoice or other written communication issued by Mobile Site Lighting.
Where an advertised price contains an obvious error, we reserve the right to correct the error before accepting the order.
6. QUOTATIONS
Where a customer requests a quotation, Mobile Site Lighting may issue a written quotation specifying the relevant products, quantities, prices and applicable terms.
Unless otherwise stated on the quotation:
A quotation is not an order confirmation.
A quotation is subject to product availability.
A quotation may have a specified validity period.
Prices may change after the quotation validity period expires.
Delivery charges may be calculated separately.
Additional requirements identified after the quotation may affect the final price.
A quotation becomes an accepted order only when the applicable requirements have been fulfilled and the order has been confirmed by Mobile Site Lighting.
7. PLACING AN ORDER
An order may be placed through our website, by email, telephone or another approved communication channel.
An order may require the customer to provide:
Full name or registered business name
Contact details
Billing information
Delivery address
Product requirements
Quantity required
Other information reasonably required to process the order
We reserve the right to request additional information where necessary to verify or process an order.
An order is not considered finally accepted until Mobile Site Lighting has confirmed the order.
8. PAYMENT
Payment must be made using the payment method and according to the payment terms communicated by Mobile Site Lighting.
Depending on the transaction, payment may be required:
In full before dispatch;
In accordance with an approved quotation;
In accordance with agreed commercial terms; or
According to another written payment arrangement agreed with Mobile Site Lighting.
Products will generally not be released for delivery until the required payment has been confirmed.
Customers should only make payments using the official banking or payment details supplied by Mobile Site Lighting.
If you receive a request to change our banking details, please independently verify the request with our authorised team before making payment.
9. PAYMENT CONFIRMATION
A customer may be requested to provide proof of payment after making a payment.
Providing proof of payment does not necessarily constitute confirmation that funds have been received.
Orders will be processed according to the applicable payment terms once payment has been verified.
Mobile Site Lighting will not be responsible for payments made to unauthorised bank accounts or third parties as a result of failure to verify payment instructions.
10. DELIVERY
Delivery arrangements will depend on the product, destination, availability and requirements of the order.
Delivery charges may be calculated according to factors including:
Delivery location
Product dimensions and weight
Quantity
Transport requirements
Accessibility of the delivery site
Special handling requirements
Delivery method
Unless expressly stated otherwise, delivery charges are separate from the product price.
Estimated delivery dates or timeframes are provided in good faith and may be affected by circumstances outside our reasonable control.
11. DELIVERY ADDRESS AND SITE ACCESS
The customer is responsible for providing an accurate and complete delivery address.
The customer must ensure that the delivery location is reasonably accessible to the selected delivery vehicle and suitable for receiving the ordered equipment.
Additional costs may apply where:
Access is restricted;
Special equipment is required;
Additional handling is necessary;
Delivery cannot be completed because no authorised person is available;
The delivery address provided is incorrect;
Site conditions prevent safe delivery.
Where relevant, customers should advise us in advance of any access restrictions or special site requirements.
12. INSPECTION UPON DELIVERY
Customers should inspect products as soon as reasonably possible after delivery.
Where there is visible damage to packaging or equipment, the customer should notify Mobile Site Lighting promptly and, where possible, record the condition of the goods at the time of delivery.
Customers should retain relevant delivery documentation and photographs where they may assist with a delivery or damage claim.
Nothing in this section limits any rights that a consumer may have under applicable South African law.
13. RISK AND OWNERSHIP
Ownership of products will pass to the customer in accordance with the applicable sale and payment terms.
Where payment is required before delivery, ownership will generally only pass after the required payment has been received in full, subject to applicable law and the terms of the specific transaction.
Risk in the products will pass in accordance with the agreed delivery and sale terms and applicable law.
14. PRODUCT INSTALLATION
Unless expressly included in a quotation or order, the purchase of equipment does not automatically include installation, commissioning, civil works, electrical work or site preparation.
Where installation or commissioning services are offered, the applicable scope, price and conditions will be stated separately.
Customers are responsible for ensuring that the site is suitably prepared where site preparation is required.
15. EQUIPMENT SELECTION
Customers are responsible for providing accurate information about their intended application.
For equipment such as generators and lighting systems, suitability may depend on factors including:
Required power output
Electrical load
Lighting area
Operating environment
Runtime requirements
Fuel requirements
Site conditions
Transportation requirements
Available infrastructure
Intended use
Mobile Site Lighting may provide general product guidance based on information supplied by the customer.
Where technical design, engineering approval, electrical certification or specialist assessment is required, the customer remains responsible for obtaining appropriate professional advice unless such services have expressly been included in writing.
16. GENERATORS
Generators must be operated, installed and maintained in accordance with the manufacturer’s instructions and applicable safety requirements.
Customers must ensure that generators are:
Used for their intended purpose;
Operated by appropriately trained persons;
Installed or positioned in a suitable environment;
Properly ventilated;
Used with appropriate electrical protection;
Maintained according to manufacturer requirements.
Generators must never be operated in enclosed areas where dangerous exhaust gases may accumulate.
The customer is responsible for complying with applicable occupational health, safety, electrical and environmental requirements when using generator equipment.
17. LIGHTING TOWERS AND MAST SYSTEMS
Lighting towers and telescopic mast systems must be deployed and operated according to the manufacturer’s instructions.
Customers should consider:
Ground stability
Weather conditions
Wind exposure
Equipment positioning
Safe operating clearances
Electrical connections
Transportation requirements
Manufacturer operating limits
Equipment must not be operated outside its specified operating conditions.
18. MOBILE CCTV AND SECURITY TOWERS
Mobile CCTV and security towers are intended to assist with site monitoring and security.
The customer is responsible for ensuring that the use of surveillance equipment complies with applicable laws and regulations.
Customers should consider applicable requirements relating to:
Privacy
Surveillance
Recording
Data protection
Signage
Access to recorded footage
Mobile Site Lighting does not guarantee that CCTV equipment will prevent theft, vandalism, intrusion or other criminal activity.
Security equipment should be considered part of an overall site security strategy rather than a guarantee against loss or damage.
19. WARRANTIES
Where products are supplied with a manufacturer’s warranty, the warranty will be subject to the manufacturer’s applicable terms and conditions.
Warranty coverage may differ between products and manufacturers.
Unless expressly stated otherwise, warranties generally do not cover damage caused by:
Misuse
Negligence
Incorrect installation
Improper operation
Unauthorised modification
Accident
Normal wear and tear
Failure to follow manufacturer’s instructions
Incorrect maintenance
Environmental conditions outside the equipment’s specified operating range
Nothing in these Terms and Conditions is intended to exclude or limit any warranty or consumer right that cannot legally be excluded under South African law.
20. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds and cancellations will be handled in accordance with the applicable transaction terms and South African consumer protection legislation.
Certain products may be subject to specific return conditions because of their:
Size
Weight
Special configuration
Customisation
Special-order status
Installation
Use
Customers should contact Mobile Site Lighting before returning any product.
Products should not be returned without prior authorisation or instructions from our team.
Where a product is defective or does not comply with applicable legal requirements, the customer’s statutory rights will apply.
21. SPECIAL-ORDER PRODUCTS
Products sourced specifically for a customer, specially configured equipment or products ordered according to specific customer requirements may be subject to different cancellation and return conditions.
Any applicable conditions will be communicated to the customer before the order is confirmed.
22. DAMAGE, DEFECTS AND NON-CONFORMING PRODUCTS
If you believe that a product is damaged, defective or does not correspond with the agreed order, please contact Mobile Site Lighting as soon as reasonably possible.
We may request:
Order or invoice details
Photographs
Product information
Serial numbers
A description of the issue
Delivery documentation
Other information necessary to investigate the matter
Where appropriate, we may inspect or arrange assessment of the product before determining the appropriate remedy.
All remedies will be subject to applicable law and the terms of the relevant transaction.
23. CUSTOMER RESPONSIBILITIES
Customers are responsible for:
Providing accurate order information.
Providing correct contact and delivery details.
Selecting equipment appropriate for their intended use.
Following manufacturer instructions.
Ensuring safe operation of equipment.
Ensuring appropriate site preparation.
Complying with applicable laws and safety requirements.
Paying all amounts due in accordance with agreed terms.
24. INTELLECTUAL PROPERTY
All intellectual property appearing on this website, unless otherwise stated, belongs to Mobile Site Lighting or its respective licensors.
This may include:
Website text
Logos
Branding
Graphics
Photographs
Product descriptions
Page layouts
Website design
Other original content
You may not reproduce, modify, distribute, publish or commercially exploit our content without prior written permission.
Third-party trademarks, product names and manufacturer names remain the property of their respective owners.
25. WEBSITE ACCURACY
We make reasonable efforts to keep our website accurate and operational.
However, we do not guarantee that:
The website will always be available;
Every product listing will always be current;
All information will always be error-free;
Product availability will always be accurately reflected in real time;
The website will be free from technical errors.
We may update, modify, remove or replace website content at any time.
26. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, services or platforms.
These links are provided for convenience.
Mobile Site Lighting does not necessarily control or endorse third-party websites and is not responsible for their content, availability, privacy practices or terms and conditions.
Customers should review the terms and privacy policies of third-party services before using them.
27. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Mobile Site Lighting will not be responsible for losses arising from:
Improper use of equipment;
Failure to follow manufacturer instructions;
Incorrect installation;
Unauthorised modifications;
Incorrect equipment selection based on inaccurate information supplied by the customer;
Delays caused by circumstances outside our reasonable control;
Incorrect information supplied by the customer;
Unauthorised access to customer accounts caused by the customer’s failure to protect their credentials.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
28. EVENTS BEYOND OUR CONTROL
Mobile Site Lighting will not be responsible for delays or failure to perform obligations where such delay or failure results from circumstances reasonably beyond our control.
These circumstances may include:
Natural disasters
Severe weather
Fire
Flooding
Industrial action
Transport disruptions
Supplier delays
Import or export restrictions
Government action
Infrastructure failures
Power failures
Telecommunications failures
Civil disturbances
Other unforeseen events
Where such an event occurs, we will take reasonable steps to minimise its impact and communicate material delays where practicable.
29. PRIVACY AND PERSONAL INFORMATION
Mobile Site Lighting respects the privacy of customers and website visitors.
Personal information collected through the website may be processed for purposes including:
Responding to enquiries;
Preparing quotations;
Processing orders;
Arranging delivery;
Providing customer support;
Communicating about products and services;
Meeting legal or regulatory obligations.
Our processing of personal information is governed by our Privacy Policy and applicable South African data protection legislation, including the Protection of Personal Information Act (POPIA) where applicable.
Privacy Policy →
30. EMAIL AND ELECTRONIC COMMUNICATION
When you communicate with Mobile Site Lighting electronically, including by email or through website forms, you consent to receiving electronic communications relating to your enquiry, quotation, order or account.
Electronic records may be used as evidence of communications and transactions, subject to applicable law.
31. MARKETING COMMUNICATIONS
Where you have consented to receive marketing communications, Mobile Site Lighting may send information about products, services, promotions or relevant company updates.
You may request to stop receiving marketing communications at any time by using the available unsubscribe mechanism or contacting us directly.
32. SOUTH AFRICAN LAW
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute relating to these Terms and Conditions or a transaction with Mobile Site Lighting will be dealt with in accordance with applicable South African law and the jurisdiction of the appropriate South African courts or other legally applicable dispute-resolution process.
Nothing in these Terms and Conditions is intended to remove or restrict rights granted to consumers by applicable South African legislation.
33. CONSUMER RIGHTS
Where the customer qualifies as a consumer under applicable South African legislation, nothing in these Terms and Conditions is intended to unlawfully limit or remove any statutory consumer rights.
These Terms and Conditions are intended to operate alongside applicable legislation, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002, where applicable.
Where there is a conflict between these Terms and Conditions and a mandatory statutory provision, the applicable statutory provision will prevail to the extent required by law.
34. CHANGES TO THESE TERMS
Mobile Site Lighting may update these Terms and Conditions from time to time.
The latest version will be published on this page together with the applicable revision date.
Customers should review the Terms and Conditions periodically, particularly before placing an order.
35. SEVERABILITY
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be interpreted or amended to the extent necessary to make it lawful where possible.
The remaining provisions will continue to apply.
36. ENTIRE AGREEMENT
These Terms and Conditions, together with any applicable quotation, order confirmation, invoice, product-specific terms, warranty conditions and other written agreements, constitute the agreement governing the relevant transaction.
Where a specific written agreement contains terms that expressly apply to a particular transaction, those terms may take precedence over these general Terms and Conditions to the extent of any inconsistency.
37. CONTACT MOBILE SITE LIGHTING
If you have questions regarding these Terms and Conditions, our products, quotations, orders, delivery or returns, please contact us.
Customer Support.